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Where to get plain text email6/6/2023 The standard Exchange ActiveSync and IMAP/POP3 profiles do not have this limitation. The encoding/decoding conversion does not function in KOFF due to a compatibility issue between the MAPI and HTML formatting. Note: to reverse the effects of the above script remove the rollback command, replace the "0" on the end of the updates command with a "1" and have it run again as a one-time task with highest privileges. Pause> nul | set /p ="Press any key to close this window." REG ADD HKLM\SOFTWARE\Policies\Microsoft\Office\16.0\common\officeupdate /f /v enableautomaticupdates /t REG_DWORD /d 0 Pause> nul | set /p ="Wait for the final confirmation window, click the "Close" button, then press any key to disable automatic updates for Office." Several windows may open and close during this off "C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user The rollback process has opened in another window. Pause> nul | set /p ="Press any key to begin the rollback process." In the Send an Email action in the advanced settings you will find the toggle HTML. The example script below starts by rolling back the Office version and then disabling automatic updates for This will rollback your version of Office and disable automatic updates for off I already tried converting, When email is received - > HTML to text 'body' and then resend the email, but when I send the email is HTML again VV. Revert to the immediately previous version of Office: for networks with many users, Group Policy can be used to schedule a one-time task to run a simple batch script with highest privileges.Use IMAP: this has certain usage limitations.Use the EAS Protocol: this has certain usage limitations as set out in the aforelinked article.Use KerioConnect Webmail: this will only display one mailbox at a time.In the meantime, we can suggest the following workarounds: Our Development team is working on a permanent solution under issue ID CONNECT-94898. Since its release on, there have been a number of reports of this formatting issue occurring with Outlook version 2205, which were not occurring for the same users previously. If you are on any version previous to the one mentioned above, it is likely a compatibility issue between MAPI and HTML formatting.If you are on version 2205 (Build 15225.20204) or newer of Outlook, please refer to Solution A below.The likelihood of each root cause depends on the version of Outlook you are running. This article provides the possible root causes and suggested workarounds. It has been reported that HTML formatted emails are displayed in plain text in Kerio Outlook Connector (Offline Edition) (KOFF).
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